What a nice job Jamar Collins conducted on my heating and air systems semi annual check up. Jamar’s attention to detail and customer service was exceptional. I suggest you provide him a reward for his excellent service, maybe a WAWA gift. card.

Thank you,
Donna Spicer

Technician Jamar Collins

Just had a very pleasant experience with a very cordial young man named Jamar. He is an outstanding representative for Arctic Heating and Air Conditioning. If possible I would like to request him again in 6 months.

Semi Annual System Check

Fantastic customer service from the moment my call was answered. Service technician Philip Patey was absolutely amazing and couldn’t have been more knowledgeable or respectful.
I will definitely be calling Arctic for all of my future needs.


Edward S.

“Installed my furnace and heat pump. Great work. Excellent company. Five stars all the way.”

Margaret B.

“I love them. We’ve been dealing with them since purchasing a condo in Ocean City MD in 2005. A few years after buying our unit our air conditioning unit broke and we had to replace our outside unit. It was sooo hot so they brought me a window unit to place in the bedroom so we could at least sleep at night. We have carried a contract with them ever since. The have always been very responsive.
Tonight I had another issue, after a storm came through my condo kept getting hotter and hotter. I called Arctic and within an hour they were there. As it turns out the breaker tripped (not something I would have thought about). However the technician couldn’t have been nicer. He flipped the breaker and hung around for a few minutes to make sure cool air was coming out. I would recommend them to everyone and have.”

Gary F.

“A crew of two removed and replaced attic ductwork and sealed crawlspace ductwork, and installed two Lennox Elite heat pump units and air handlers in 5 work days. The units work well and run silently. The technicians were experienced and competent, and cleaned up daily.”

John D.

“Roger and Justin from Arctic did a super job installing our new Lennox furnace and A/C unit today. Our tech adviser Jason was also great in detailing and explaining every component that we were ordering when he was here and in ensuring that we got a great deal. We’re so glad that we chose Arctic. A very well run operation – from ownership to installation techs!”