What a nice job Jamar Collins conducted on my heating and air systems semi annual check up. Jamar’s attention to detail and customer service was exceptional. I suggest you provide him a reward for his excellent service, maybe a WAWA gift. card.

Thank you,
Donna Spicer
Customer

Technician Jamar Collins

Just had a very pleasant experience with a very cordial young man named Jamar. He is an outstanding representative for Arctic Heating and Air Conditioning. If possible I would like to request him again in 6 months.

Semi Annual System Check

Fantastic customer service from the moment my call was answered. Service technician Philip Patey was absolutely amazing and couldn’t have been more knowledgeable or respectful.
I will definitely be calling Arctic for all of my future needs.

owner

James K.

My 20 year old HVAC system finally gave up during the hottest week of the spring (95 degrees). Arctic squeezed me into their schedule and had a new system installed and operational within a week. So far so good…been 100% satisfied with my decision.

Janice M.

“We had an incredibly positive experience with Arctic Heating & Air Conditioning. Professional in every way: explanations, service, helpful, pleasant and knowledgable customer service and service technicians. I have NEVER written a review before but needed to do this because of the quality of this company. At the very least, have Arctic Heating & Air Conditioning come and give an estimate. You will be happy you did!”

Deborah F.

“I have been dealing with Arctic Heating & Air Conditioning for over 10 years. I have found them to be professional and knowledgeable. They have responded quickly to service calls. We recently replaced our heating system and they listened to our needs and made suggestions on system upgrades and energy efficiency. They also gave us a good fair price. We couldn’t be happier!”

Vernon B.

“We previously had a 4 ton heat pump unit that attempted to heat and cool my entire 2 story house. My upstairs level was always cold in the winter and hot in the summer. My old out of warranty heat pump developed a severe leak and would cost me $3,000 to fix. Instead of investing that money into an out of warranty system, I decided to change my entire HVAC setup. I decided to split my upstairs and downstairs into two separate units and go with a 2 brand new Lennox systems. I called Arctic and several other companies to come out and bid on my job. Chad came out from Arctic and gave me an estimate. He was very friendly and professional. After receiving multiple proposals from other companies, Arctic came in over a $1,000 cheaper than the next lowest proposal and I was getting better SEER rated equipment from them than the other company. After calling Chad back and committing to his proposal, he told me that he had been thinking about my job and that he could save me even more money. Turns out he could! He was able to modify a configuration that saved me nearly $800 more. I was now $1800 lower than any other proposal. Chad went above and beyond to help us out but it gets better. I paid my deposit to get my work completed but there was a 3 week wait roughly until my new system could be installed. Chad set me up with a free service to check my old unit and add any fluids that were leaking out to hold us over until the install date arrived. Once the install date came, everything went smoothly and I’ve been enjoying my nice warm upstairs ever since. Thank you Arctic Heating and Air and also thank you Chad.”

Paula J.

“This company has amazing integrity & gives much back to the community. Thank You Arctic Heating and Air & to the Queen Family for your very generous donations to the Cystic Fibrosis Foundation.” Helping us, Help them, Add tomorrows, Today.”