Berlin, MD Heating & Air Conditioning
Arctic Heating & Air Conditioning provides Air Conditioning and Heating repair, installation, and services at Berlin, MD.
Check out what some of our customers are saying about Arctic Heating & Air Conditioning services.
Local Reviews
for Berlin, MD
Great service
Christine - Berlin, MD
Always on time and courteous. Very friendly staff and knowledgeable. We have used this company‘s service for over five years and never had any issues with this company.
Great Service
Ruth - Berlin, MD
Precision Tune- Up ( Routine Maintenance) Chris gave me a call 15 minutes before he arrived. He arrived on time. Chris took the time to ask if I had any issues or questions before starting. Great customer service.
Great Service.
Richard - Berlin, MD
Everything was GREAT, From the estimator to the installers. Installers were very professional, clean & did a terrific job. I would recommend Arctic Air to anyone.
Great installation
Betty - Berlin, MD
The men who came to put in our heating and air service were very cordial and respectful. The were very efficient and everything was clean tidy when they were done.
Great team... Josh and Trey!
Robert - Berlin, MD
We are very happy with the service we received from Josh and Trey, They were prompt and hard-working, thoughtful, courteous, and knowledgeable. They answered all of our questions, and made us feel good about the whole experience. We feel fortunate that they were our installers. Sincerely, Rob & Kay Leimbach
Install service was great, their work was very professional.
Crout - Berlin, MD
Following installation . A subsequent issue identified in the main heating unit is still a matter of concern to us. See letter sent by mail.
Awesome service, truly above and beyond!
Yvette - Berlin, MD
I called Arctic to run electric to my shed, and Chris was just fantastic. The job ended up being a little harder than anticipated because my old house and tiny crawl space made accessibility difficult, but he worked HARD and it turned out great. He was efficient, courteous, and so professional. He let me know when he was on his way, and gave me plenty of notice and updates along the way. I’d recommend this company for sure!
Great service and patience with installation
Joe - Berlin, MD
Kevin did a great job installing our new steam humidifier, although it may have been his first of this type, he worked very well with the Aprilaire technical support to complete the work. Very patient and willingness to answer all of my questions.
Outstanding Service
Barbara - Berlin, MD
Christian was knowledgeable, professional, but more importantly (to me) polite, kind, and considerate. I will request his assistance in the future for both my primary residence in Berlin and condo in OC.
great service
Betty - Berlin, MD
Chris did our semi-annual maintenance check on our heat pump. He is very knowledgeable & extremely thorough. Highly recommend Arctic & their service technicians!!
Great work
Howard - Berlin, MD
Kevin was very professional. He answered all the questions I had.
on time, followed pre call notice, very efficient and professional.
Mark - Berlin, MD
Heat Pump Mystery
GerryB - Berlin, MD
Ryan did a great job. Answered all our questions and gave us some good hints on using a Heat Pump.
Great service
Clay - Berlin, MD
Fantastic service
GREAT SERVICE
Jack - Berlin, MD
CHRIS STANLEY WAS VERY PROFESSIONAL AND GAVE US EXCELLENT SERVICE. THANK YOU
Excellent, courteous, and professional service.
Jack - Berlin, MD
Great survice
Loius - Berlin, MD
Great Service
Bill - Berlin, MD
Very thorough
Very courteous
Balch - Berlin, MD
Showed up at the house, everything looked great and put back in place would definitely recommend
Knowledgeable and Thorough Service Technician!
Mark - Berlin, MD
Jay was incredible! At the end of his visit, he spent 10 minutes explaining, in detail, what he discovered and what he did to service my HVAC equipment. He was professional, knowledgeable, and thorough! Thanks!
Very Comfortable
Maryann - Berlin, MD
I was very glad that Artic installed the two new HVACs I needed on time and for a great price. The installers were polite, considerate, showed up when they said they would and made sure the systems were fully operational.
Heat pump installed
Underwood - Berlin, MD
They price as right ( several thousand less others in OC). They always responded. They came on time. Friendly, professional, and cleaned as they go .They explained procss.
Delivered when promised, great job
Charles - Berlin, MD
I wasn’t present when the unit was installed. I’ll see it Friday. The service tech did everything I asked him to do
Good experience
Marietta - Berlin, MD
Service tech was very professional & personable.
wonderful company with great employees!
cindi - Berlin, MD
Buying our new heat pump with artic was a great experience.All of the employees were very kind, and eager to meet our needs, from customer service to the final installation. Special thanks to Christie/dispatch for her kindness and patience, John/comfort advisor for being so helpful and knowledgable, Tad/manager for listening,understanding, and helping us get this wonderful unit, and to the two installers who were professional, clean, and thorough! Many thanks to all of you!
These guys are awesome!
Bill - Berlin, MD
Quick and painless from deciding on our new Arctic Heating and Air A/C unit to the pricing and installation. They take care of this fast and efficiently. Expert sales, Installation and Service.
Great service.
Joann - Berlin, MD
Everyone involved with the installation of the new unit was very professional and knowledgeable. They were courteous and completed the job in a timely manner despite a 92 degree August day.
Moving unit
Bob - Berlin, MD
Work was done as promised and price was just as estimated
Great service. Phillip took the time to do a thorough job on both our systems. Then he was helpful with suggestions to save on our heating and cooling
Harvey - Berlin, MD
Great job, great people, awesome price!
Karen - Berlin, MD
The entire crew did a great job. They came early, stayed late and got my new HVAV system in. Tight quarters, hot days, yet positive, professional attitudes from start to finish.
Excellent service
Judith - Berlin, MD
Great price value. New customer.
Fred - Berlin, MD
The instillation techs were outstanding. They had difficult work conditions (hot attic) but went about there business with no disruption to the household. Give then a raise.
great professional ethic
Thomas - Berlin, MD
Great Service, and very happy about the cost.
Judy - Berlin, MD
Arctic has very professional people working for them. Roger Mellott and Jordan did a great job with the installation of our new Heat Pump. Roger notified us prior to installation that he would be here on June 19th, and he also called the day of installation to tell us he was on his way to our house, which we appreciated. They did a great job and we really appreciated their kind service. Thanks to all!
Friendly service well done
Obrien - Berlin, MD
Staff polite and professional. Work completed on time. System works as expected
Courteous Technician. Excellent Service
Richard - Berlin, MD
Phillip was the latest technician to perform work on our semi-annual maintenance contract. He called fifteen minutes before he arrived to confirm his appointment. He arrived on time and was friendly, courteous and competent. We are pleased with our experience with Arctic and the people we have come in contact with over the last fives years
Very Pleased
Steven - Berlin, MD
Technician called and asked permission to come early. Once he arrived here was professional and thorough. Very satisfied with him and his work.
Great service, professional staff
Preston - Berlin, MD
Semi-annual mte check.
John - Berlin, MD
Always have had great service from Arctic. Phil Patey has been our service tech last 3 times. He's very knowledgeable and checks and services everything thoroughly.
Great service
Samuel - Berlin, MD
Great Sales, Installation ,and Service.
James - Berlin, MD
Jason explained everything so we had a great understanding of the product and service. Kevin and Jack were very professional and nice to work with.
very professional and courteous
Joan - Berlin, MD
Maintenance of System
Donita - Berlin, MD
Steven performed outstanding service when he showed up to perform regular maintenance on our system. We had our system installed last year and we have had nothing but professional and outstanding customer service since the day we decided to go with Arctic Air. I highly recommend this company to anyone looking to have their system serviced or replaced. Superior Customer Service !
Great service
Raymind - Berlin, MD
Chris and Manny were very professional and extremely pleasant to have around. Work was done in a timely efficient way. Thank them for us.
Good , efficient service
Maryann - Berlin, MD
Steve is very pleasant, worked efficiently , kept me informed
Quality Service at an Affordable Rate
John - Berlin, MD
Arctic technicians thorough service and carefully answer all questions or concerns we have.
Neat, thorough, and friendly service!
Robert - Berlin, MD
Andrew represented Arctic very well. He did a very thorough job. He was friendly, neat, helpful, and answered all of our questions.
Great Service
Annette - Berlin, MD
Excellent service
Dave - Berlin, MD
Very good
Great Service
Gary - Berlin, MD
Andrew was very thorough as he checked our HVAC systems. He even checked the airflow from all supply vents and vacuumed all returns.

kenneth f.
Installing a new Arctic Air 16 seer system in. A single family residence in Berlin MD


Michael B.
Performing a dye pack check on a Carrier heat pump system

Chris G.
Installing arctic air heat pump in Glenn riddle, berlin md.


Eric S.
First maintenance of the day.

Eric S.

Justin R.
Performing heating preventative maintenance tune-up on an Arctic Air heat pump for a family in Berlin, MD.


Eric S.
Chilling

Eric S.

Josh B.
Completing installation of Arctic Air 2Stage Heat Pump system for a family in Berlin at Glen Riddle


Josh B.
Completing installation of Daikin mini split heat pump 2 zone system for a family in Berlin


Josh B.
Completing installation of Lennox Heat pump duel fuel system for a family in ocean pines


Chris S.
Lennox duel fuel system

Chris S.
Lennox duel fuel system

Chris W.
Ran underground electrical feed to shed and installed electrical panel along with lights and receptacles inside shed.

Mathaus C.
Performing heating maintenance tune up on a Lennox gas furnace for a family in Berlin, MD

Ryan S.
Perform Tune up on duel fuel ArcticAir system for a family in Southpoint, Berlin

Chris S.
Performing winter preventative maintenance on a Lennox gas furnace

Andrew Q.
Performing fall Nearby Now training for Arctic Heating and Air Conditioning in Berlin, MD

Chris S.
2 Lennox heat pumps

Chris S.
2 Lennox heat pumps

Jay O.
Performing scheduled maintenance on Lennox heat pump system for family in ocean pines

Chris W.
Replaced single pole light switch for front porch lights.

Jay O.
Performing scheduled maintenance on Lennox gas furnace for family in glen griddles estated

Jay O.
Performing scheduled maintenance on Lennox heat pump system for family in glen riddle.

Jay O.
Performing scheduled maintenance on arctic air heat pump system for family in berlin md.

Kevin P.
Installed 50 gallon water heater

Chris W.
Replaced bad single pole light switch for recess lighting.

Josh B.
Completing installation of 2 Arctic Air heat pump systems for a family in Berlin at Decatur Farms
