Berlin, MD Heating & Air Conditioning
Arctic Heating & Air Conditioning provides Air Conditioning and Heating repair, installation, and services at Berlin, MD.
Check out what some of our customers are saying about Arctic Heating & Air Conditioning services.
Local Reviews
for Berlin, MD
Great service
Christine - Berlin, MD 21811
Always on time and courteous. Very friendly staff and knowledgeable. We have used this company‘s service for over five years and never had any issues with this company.
Great Service
Ruth - Berlin, MD 21811
Precision Tune- Up ( Routine Maintenance) Chris gave me a call 15 minutes before he arrived. He arrived on time. Chris took the time to ask if I had any issues or questions before starting. Great customer service.
Great Service.
Richard - Berlin, MD 21811
Everything was GREAT, From the estimator to the installers. Installers were very professional, clean & did a terrific job. I would recommend Arctic Air to anyone.
Great installation
Betty - Berlin, MD 21811
The men who came to put in our heating and air service were very cordial and respectful. The were very efficient and everything was clean tidy when they were done.
Great team... Josh and Trey!
Robert - Berlin, MD 21811
We are very happy with the service we received from Josh and Trey, They were prompt and hard-working, thoughtful, courteous, and knowledgeable. They answered all of our questions, and made us feel good about the whole experience. We feel fortunate that they were our installers. Sincerely, Rob & Kay Leimbach
Install service was great, their work was very professional.
Crout - Berlin, MD 21811
Following installation . A subsequent issue identified in the main heating unit is still a matter of concern to us. See letter sent by mail.
Awesome service, truly above and beyond!
Yvette - Berlin, MD 21811
I called Arctic to run electric to my shed, and Chris was just fantastic. The job ended up being a little harder than anticipated because my old house and tiny crawl space made accessibility difficult, but he worked HARD and it turned out great. He was efficient, courteous, and so professional. He let me know when he was on his way, and gave me plenty of notice and updates along the way. I’d recommend this company for sure!
Great service and patience with installation
Joe - Berlin, MD 21811
Kevin did a great job installing our new steam humidifier, although it may have been his first of this type, he worked very well with the Aprilaire technical support to complete the work. Very patient and willingness to answer all of my questions.
Outstanding Service
Barbara - Berlin, MD 21811
Christian was knowledgeable, professional, but more importantly (to me) polite, kind, and considerate. I will request his assistance in the future for both my primary residence in Berlin and condo in OC.
great service
Betty - Berlin, MD 21811
Chris did our semi-annual maintenance check on our heat pump. He is very knowledgeable & extremely thorough. Highly recommend Arctic & their service technicians!!
Great work
Howard - Berlin, MD 21811
Kevin was very professional. He answered all the questions I had.
on time, followed pre call notice, very efficient and professional.
Mark - Berlin, MD 21811
Heat Pump Mystery
GerryB - Berlin, MD 21811
Ryan did a great job. Answered all our questions and gave us some good hints on using a Heat Pump.
Great service
Clay - Berlin, MD 21811
Fantastic service
GREAT SERVICE
Jack - Berlin, MD 21811
CHRIS STANLEY WAS VERY PROFESSIONAL AND GAVE US EXCELLENT SERVICE. THANK YOU
Excellent, courteous, and professional service.
Jack - Berlin, MD 21811
Great survice
Loius - Berlin, MD 21811
Great Service
Bill - Berlin, MD 21811
Very thorough
Very courteous
Balch - Berlin, MD 21811
Showed up at the house, everything looked great and put back in place would definitely recommend
Knowledgeable and Thorough Service Technician!
Mark - Berlin, MD 21811
Jay was incredible! At the end of his visit, he spent 10 minutes explaining, in detail, what he discovered and what he did to service my HVAC equipment. He was professional, knowledgeable, and thorough! Thanks!
Very Comfortable
Maryann - Berlin, MD 21811
I was very glad that Artic installed the two new HVACs I needed on time and for a great price. The installers were polite, considerate, showed up when they said they would and made sure the systems were fully operational.
Heat pump installed
Underwood - Berlin, MD 21811
They price as right ( several thousand less others in OC). They always responded. They came on time. Friendly, professional, and cleaned as they go .They explained procss.
Delivered when promised, great job
Charles - Berlin, MD 21811
I wasn’t present when the unit was installed. I’ll see it Friday. The service tech did everything I asked him to do
Good experience
Marietta - Berlin, MD 21811
Service tech was very professional & personable.
wonderful company with great employees!
cindi - Berlin, MD 21811
Buying our new heat pump with artic was a great experience.All of the employees were very kind, and eager to meet our needs, from customer service to the final installation. Special thanks to Christie/dispatch for her kindness and patience, John/comfort advisor for being so helpful and knowledgable, Tad/manager for listening,understanding, and helping us get this wonderful unit, and to the two installers who were professional, clean, and thorough! Many thanks to all of you!
These guys are awesome!
Bill - Berlin, MD 21811
Quick and painless from deciding on our new Arctic Heating and Air A/C unit to the pricing and installation. They take care of this fast and efficiently. Expert sales, Installation and Service.
Great service.
Joann - Berlin, MD 21811
Everyone involved with the installation of the new unit was very professional and knowledgeable. They were courteous and completed the job in a timely manner despite a 92 degree August day.
Moving unit
Bob - Berlin, MD 21811
Work was done as promised and price was just as estimated
Great service. Phillip took the time to do a thorough job on both our systems. Then he was helpful with suggestions to save on our heating and cooling
Harvey - Berlin, MD 21811
Great job, great people, awesome price!
Karen - Berlin, MD 21811
The entire crew did a great job. They came early, stayed late and got my new HVAV system in. Tight quarters, hot days, yet positive, professional attitudes from start to finish.
Excellent service
Judith - Berlin, MD 21811
Great price value. New customer.
Fred - Berlin, MD 21811
The instillation techs were outstanding. They had difficult work conditions (hot attic) but went about there business with no disruption to the household. Give then a raise.
great professional ethic
Thomas - Berlin, MD 21811
Great Service, and very happy about the cost.
Judy - Berlin, MD 21811
Arctic has very professional people working for them. Roger Mellott and Jordan did a great job with the installation of our new Heat Pump. Roger notified us prior to installation that he would be here on June 19th, and he also called the day of installation to tell us he was on his way to our house, which we appreciated. They did a great job and we really appreciated their kind service. Thanks to all!
Friendly service well done
Obrien - Berlin, MD 21811
Staff polite and professional. Work completed on time. System works as expected
Courteous Technician. Excellent Service
Richard - Berlin, MD 21811
Phillip was the latest technician to perform work on our semi-annual maintenance contract. He called fifteen minutes before he arrived to confirm his appointment. He arrived on time and was friendly, courteous and competent. We are pleased with our experience with Arctic and the people we have come in contact with over the last fives years
Very Pleased
Steven - Berlin, MD 21811
Technician called and asked permission to come early. Once he arrived here was professional and thorough. Very satisfied with him and his work.
Great service, professional staff
Preston - Berlin, MD 21811
Semi-annual mte check.
John - Berlin, MD 21811
Always have had great service from Arctic. Phil Patey has been our service tech last 3 times. He's very knowledgeable and checks and services everything thoroughly.
Great service
Samuel - Berlin, MD 21811
Great Sales, Installation ,and Service.
James - Berlin, MD 21811
Jason explained everything so we had a great understanding of the product and service. Kevin and Jack were very professional and nice to work with.
very professional and courteous
Joan - Berlin, MD 21811
Maintenance of System
Donita - Berlin, MD 21811
Steven performed outstanding service when he showed up to perform regular maintenance on our system. We had our system installed last year and we have had nothing but professional and outstanding customer service since the day we decided to go with Arctic Air. I highly recommend this company to anyone looking to have their system serviced or replaced. Superior Customer Service !
Great service
Raymind - Berlin, MD 21811
Chris and Manny were very professional and extremely pleasant to have around. Work was done in a timely efficient way. Thank them for us.
Good , efficient service
Maryann - Berlin, MD 21811
Steve is very pleasant, worked efficiently , kept me informed
Quality Service at an Affordable Rate
John - Berlin, MD 21811
Arctic technicians thorough service and carefully answer all questions or concerns we have.
Neat, thorough, and friendly service!
Robert - Berlin, MD 21811
Andrew represented Arctic very well. He did a very thorough job. He was friendly, neat, helpful, and answered all of our questions.
Great Service
Annette - Berlin, MD 21811
Excellent service
Dave - Berlin, MD 21811
Very good
Great Service
Gary - Berlin, MD 21811
Andrew was very thorough as he checked our HVAC systems. He even checked the airflow from all supply vents and vacuumed all returns.

Michael B.
Performing a dye pack check on a Carrier heat pump system

Eric S.
First maintenance of the day.

Eric S.

Eric S.
Chilling

Eric S.

Chris S.
Lennox heat pump maintenance

Chris S.
Lennox duel fuel system

Chris S.
Lennox duel fuel system

Chris W.
Ran underground electrical feed to shed and installed electrical panel along with lights and receptacles inside shed.

Chris S.
Lennox heat pump maintenance.

Mathaus C.
Performing heating maintenance tune up on a Lennox gas furnace for a family in Berlin, MD

Ryan S.
Perform Tune up on duel fuel ArcticAir system for a family in Southpoint, Berlin

Chris S.
Performing winter preventative maintenance on a Lennox gas furnace

Andrew Q.
Performing fall Nearby Now training for Arctic Heating and Air Conditioning in Berlin, MD

Chris S.
2 Lennox heat pumps

Chris S.
2 Lennox heat pumps

Jay O.
Performing scheduled maintenance on Lennox heat pump system for family in ocean pines

Chris W.
Replaced single pole light switch for front porch lights.

Jay O.
Performing scheduled maintenance on Lennox gas furnace for family in glen griddles estated

Jay O.
Performing scheduled maintenance on Lennox heat pump system for family in glen riddle.

Jay O.
Performing scheduled maintenance on arctic air heat pump system for family in berlin md.

Kevin P.
Installed 50 gallon water heater

Kevin P.
Installed Arctic Air heat pump system in garage

Chris W.
Replaced bad single pole light switch for recess lighting.